- Why haven't I receive an order confirmation, what can I do?
- How can I be featured on Abby Ave's social media?
- Do you offer returns?
- Do you accept exchanges?
- Can I change my order once it has been placed?
- What can I do if my package was shipped with the wrong address?
If your order has been shipped with the wrong address, please contact the shipment carrier. We strongly recommend customers to double check their address before they place their order. There will be no refund. We are not responsible for wrong mailing address.
- What method is used for shipping?
** Please note that USPS products and packages may require more time to be delivered due to the ongoing COVID-19 impacts.**
- Do you offer discounts and promotions?
- How can I get in touch with customer service?
For customer service, please email firstname.lastname@example.org or simply send us a message through the "Contact Us" page, which can found at the bottom of the website.
- When should I expect a response from customer service?
Customers will get a response as soon as possible.
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